BJC hospitals, service organizations and medical practices earned a total of 171 PRC Excellence in Healthcare Awards in 2023, an increase of 20 over last year. Fifteen teams earned Top Performer awards, including the Cardiovascular Procedure Center and HCI, or Heart Care Institute.
The 2023 Excellence in Healthcare Awards were based on data from patient surveys for services performed in 2022. PRC contracts with hospitals nationwide to conduct patient surveys and the data are combined into PRC’s database to determine the nation’s best health care providers. The awards recognize the very top hospitals in the database in categories including individual inpatient units, outpatient facilities and departments, and overall hospital experiences.
“Patients encounter about 60 team members during an average 4 ½-day stay,” says Jennifer Carron, BJC patient experience officer. “The PRC Excellence in Healthcare Awards are based on our patients’ feedback, and these awards recognize that BJC team members work together to provide the best health care to our patients and true compassion to our patients and their loved ones.”
Earning 171 PRC awards is no simple task, especially amid ongoing staffing challenges. The Top Performer Award recognizes outpatient service lines, inpatient units, outpatient clinics and physicians/providers scoring at or above the 100th percentile in PRC’s database. The 5-Star Award goes to inpatient facilities, inpatient units, outpatient service lines, outpatient clinics and emergency departments scoring in the top 10% in PRC’s database. The 4-Star Award is given to inpatient facilities and emergency departments scoring in the top 25% in PRC’s database.
“These awards reflect the connection our BJC team members make with our patients and their loved ones each day,” says Carron. “It’s an intentional commitment to personally own and take responsibility for that human connection, combined with clinical skill and excellence, that embody the extraordinary care BJC provides. My cup is overflowing with gratitude for all our clinical and non-clinical staff, providers and leaders who give of themselves each and every day, and I’m looking forward to celebrating you.”
Barnes-Jewish Hospital was recognized with 12 awards:
- Pheresis Center – Center for Advanced Medicine
- Orthopedic Center – Physiatry
5 Star Award winners
- Breast Health – South County
- Cardiac Surgery 7200
- Interventional Radiology
- Bone Marrow Transplant 10800
- Cardiovascular Procedure Center
- Heart Care Institute CDL
- Leukemia/Lymphoma 9800
- Center for Advanced Medicine South County – Outpatient Surgery
- Orthopedic Center – Surgery
- Outpatient Infusion Center